Crisis Clinic (Helping Lives On The Line)

The Crisis Clinic (Helping Lives On The Line) offers a comprehensive array of telephone and support services that are available to every community member in King County. We can communicate with callers in 155 languages through the interpretation assistance of the Teleinterpreter service and with persons with hearing impairments through our TDD. Each year we handle over 192,000 calls for help. Crisis Clinic is deemed by King County as one of the key agencies to contact in times of disaster and to assist in defusing major crises. We also serve as a key entry point into the County mental health system. All phone workers have immediate access to our computerized database of more than 5,200 health and human service providers in the region. We help our callers navigate the complex and confusing world of the social service system, and provide advocacy and follow-up for callers who have difficulty accessing services on their own.